Heat pumps
Lower heating bills with an air or ground source heat pump
A heat pump gives out around three units of heat for every unit of electricity it uses. We’ll tell you honestly whether one suits your home, and design it properly if it does.
How it works
Free warmth from the air or the ground
Collects warmth
Even on a cold day there’s warmth in the outside air and the ground. The heat pump draws it in.
Boosts the temperature
Using a little electricity, it raises that warmth to a useful temperature, like a fridge working in reverse.
Heats your home
It feeds your radiators or underfloor heating and heats your hot water cylinder.
Air source or ground source?
Both work the same way. The difference is where they collect their heat.
Air source heat pump
- An outdoor unit, about the size of a large suitcase, draws warmth from the outside air.
- Quicker and cheaper to install, as no digging is needed.
- The most popular choice for most homes.
Ground source heat pump
- Pipes buried in the garden, or in a borehole, collect steady warmth from the ground.
- Even more efficient, and nothing to see outside.
- Needs more space and a bigger budget, so it suits larger plots and new builds.
Is it right for my home?
We’ll give you an honest answer
Heat pumps work brilliantly in the right home. Before recommending one, we carry out a room-by-room heat loss calculation and check:
- How well your home holds its heat, including insulation and windows.
- Your radiators or underfloor heating, as heat pumps run at gentler temperatures, so some radiators may need upsizing.
- Space for the outdoor unit and a hot water cylinder.
- Solar panels or batteries, which pair really well with a heat pump.
If a heat pump isn’t the best fit, we’ll tell you, and suggest what is.
Could you get a grant?
The government’s Boiler Upgrade Scheme can help towards the cost of a heat pump for eligible homes. We work with an MCS-certified partner who handles the certification and grant paperwork, so you can still apply through us. Not every home qualifies, so we’ll explain your options clearly when we quote, and never promise a grant we can’t guarantee.
Common questions
Thinking about a heat pump?
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